Frequently Asked Questions
Everything you need to know about your Big Horn Golfer experience.
How long does shipping take for golf equipment?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy on golf clubs and gear?
We offer a 30-day return policy for most items in new, unused condition with original packaging. Please note that custom-built clubs may be subject to a restocking fee.
Do you offer international shipping?
Currently, Big Horn Golfer ships primarily within the United States and Canada. We are working on expanding our reach to international golf enthusiasts soon.
Are the products covered by a manufacturer warranty?
Yes, all hardware and equipment sold at Big Horn Golfer come with full manufacturer warranties. We only stock authentic gear from authorized distributors.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm to help you get your gear now and pay later.