Returns & Exchanges
At Big Horn Golfer, we want you to be fully satisfied with your gear. If your purchase doesn't meet your expectations on the fairway, we offer a 30-day window for returns and exchanges on all unused items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original boxes, ensuring all tags are attached and the equipment is securely padded to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing